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Ocado is an online supermarket delivery service that has been provided by Waitrose chain stores. The purpose of this service is to give busy families a convenient weekly shopping method that can easily fit into their busy lifestyles.
The service was founded in October 2002 by Tim Steiner, Jason Gissing and Jonathon Faiman as a limited company which then formed an agreement with Waitrose. They started off operating in a small part of Hertfordshire but were soon in such high demand that they had to extend their service to London. In the space of 12 months, they were transporting to 100,000 households and making on average of hundreds of thousands of pounds per week.
As the years went on, they were distributing to the same number of houses in a week. However, as their success grew, Waitrose offered them a 10-year deal to further solidify their hugely fruitful partnership. In 2017 alone, the Ocado Group created 200 permanent jobs in the Andover area, which is where the company’s 240,000 square foot and five-storey warehouse is situated. The warehouse is currently operating at a capacity of 70,000 orders per week and seamlessly combines human resources with state of the art technology solutions and IT systems to manage the operations.
Ocado is now a multi-award-winning company and the largest online food retailer in the world. They’ve been voted the ‘Best Online Supermarket’ every year since 2010 and they stock thousands and thousands of products which makes them a real food paradise.
One of their most famous products is the exclusively stocked Abbazia Fiorino Prosecco sparkling wine, which was named the ‘Best Value Sparkling Wine’ at the UK Money Bloggers conference in 2017. Not only did the wine win the award after competing in a blind taste test, but the money bloggers estimated the value of the wine to be worth at least twice as much as its retail price, making it a truly ‘value for money’ buy.
Apart from owning their own branded products and stocking groceries, snacks, toys, magazines, flowers and more, Waitrose also provides seasonal ranges of all your favourite household brands. So, you won’t miss out no matter what time of year it is.
They work around the customer’s needs to ensure that the consumer experience is more than just satisfactory. They offer customers a massive variety of multiple ranges, as well as yummy foods that are fantastic quality and offer the value for money that Waitrose is known for. Plus, you get access to all of this from the comfort of your own home. No need to pile the kids into the car or to find a pound for the trolley. Ocado delivers a first-class service with friendly, approachable staff who will attend to your every need.
Keeping in mind the constant innovation and changes in modern technology, Ocado has made a commitment to remain up-to-date with the latest in technology innovations. They also want to pay close attention to their customers’ needs as well. As a result, Ocado adapted their website to iPhone and Android technology and have even penetrated all electronic devices. This makes their service ideal to use when shopping on the go, whether you’re on the bus from the gym, or stuck in traffic from work.
You may or may not already know that Ocado guarantees a Low Price Promise to each and every customer. This, alongside their incredibly competitive prices, is quite spectacular. This is why it comes as no surprise that so many customers do their everyday shopping online at the Ocado store.
Each qualifying product has been clearly identified with the Low Price Promise symbol, allowing you to easily recognise which of the items fall under this category. In addition, in order to participate in the Low Price Promise, your online order must include at least one of these products.
They’ve also made the price comparison game easier for you by matching the price of each item to that of a corresponding Tesco product. And, if the Tesco product happens to be cheaper, Ocado will beat that price by giving you a Low Price Promise voucher via email, to be used the next time you go shopping. However, the voucher can only be used once, but that shouldn’t be a problem, as multiple vouchers are eligible for use in the same transaction as well. In other words, it’s very convenient, especially if you have more than one voucher.
For those with a taste for the finer things in life, Ocado has teamed up with the prestigious brand Harvey Nichols to provide a shop-in-shop service. This offers customers exclusive first dibs on luxury good delectable delights, such as brand name wines and spirits, artisan condiments, snacks and confectionery. This includes products like Shortbread Fingers, Baci Di Dama, Damson Gin and Champagne Brut Rosé to name but a few. In addition, all of the products in this luxury selection are delivered to your door along with your usual Ocado order.
The delivery service runs all day every day, giving you the option to choose what time you want your shopping delivered for your convenience. If you have any problems, then you are able to call them on the number +44 (0) 845 399 1122 between 8am-11pm every day. Or, email firstname.lastname@example.org.
Of course, feel free to look around and fill your basket up anytime you want.
Ocado’s company registration number is 3875000
Ocado head office address is: Titan Court, 3 Bishop Square, Hatfield Business Park, Hatfield, AL10 9NE, UK.
Ocado is excited to announce their new home range, which is great if you’ve got a new house, or wanting to revamp a room in your old one. The range offers everything, from your basic electrical appliances and decor accessories, to different decor items that are suited for any room in the house.