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About eBuyer

Ebuyer is an online company which specialises in the sale of a wide variety of different electrical goods, primarily related to computing. The company was established back in 1999 and has since grown to have over 300 employees and annual revenues in excess of £200 million. The company is headquartered in East Yorkshire, however, now it has expanded the company’s operations abroad and has a base in Hong Kong, China. 

Products That eBuyer Sells

eBuyer stocks a massive number of products, with the number of unique items currently available totalling over 70,000. The most popular products that it sells are it consumer computer and technology products such as laptops, desktops, printers, tablets and monitors. It also stocks a large selection of computer components such as ram, processors, hard disk drives, DVD-rewriters, graphics cards, sound cards, Wifi cards, power supplies, coolers and TV tuners. Unlike some other online computer product sellers, eBuyer stocks products from a variety of quality suppliers, with no favouritism being given to particular brands. Due to its massive buying power and the fact that it has a registered database of over 1.3 million customers, eBuyer is able to negotiate excellent deals and terms with suppliers who all want their products made available for sale to those who regularly shop at eBuyer. eBuyer has successfully pursued agreements with some of the world’s most successful computer and technology firms, including HP and Sony, which has allowed it to gain market share across the United Kingdom with lower prices. Currently, eBuyer is ranked as one of the top 250 most popular websites in the entire country. When compared only against other commercial websites operating in the UK, eBuyer ranks considerably higher, underlining how successfully it has built up its customer base and presence over the past 15 years.

Product Line Expansion

While the main product line that eBuyer offers is based around computers and computer-related technology, as it has grown in size and popularity, it has gradually expanded into offering products in different areas. eBuyer now offers a range of home and leisure products, such as coffee makers and patio furniture, which is starting to take the company down the road that Amazon followed, whereby a company starts off selling one product line successfully (in Amazon’s case, books) and then expands into other areas over time. 

Business Products

While eBuyer primarily sells electronic and technological products to consumers, it has placed some of its focus on selling items to the lucrative business market sector. On the eBuyer website there is a separate section which sells exclusively to businesses and includes products which are geared specifically towards that sector, including tower services, enterprise storage, networking products, accounting and office software, office supplies and even office catering essentials. The prices quoted exclude Value Added Tax, as is the norm when dealing with businesses. 

How to return large items to eBuyer
If you've brought a TV for example, and are wanting to return it then follow these useful hints and tips and it'll ensure that it gets back to eBuyer in one piece, and you'll get a full refund. 

Hopefully the box it came in isn't too teared up and so it can go back in its original packaging, with the bubble wrap inside to protect the goods. However, if it's damaged or not in an acceptable box then there may be an additional charge. Any stands or additional parts need to be removed and wrapped seperatly. 

1. You need to protect the corners with bubble wrap or newspaper and cardboard. This is so that when being transported nothing shark is pointing out and it doesn't get damaged. 

2. As well as sharp corners, plugs and sockets should also be wrapped up.

Opening Hours and Contact Information

The eBuyer website is open 24 hours per day, 7 days per week and 365 days per year. Occasionally, there may be a small amount of downtime if the site is undergoing major maintenance. 

eBuyer has an extensive and well-operated customer support service which can be accessed by clicking ‘Contact Us’ at the website. Here you can send an ‘E-Note’, access the Frequently Asked Questions section and call either the consumer of business phone support number. 

Company Registration Information

Ebuyer (UK) Limited
Howden
East Yorkshire
DN14 7UW