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Offers last updated : 12 September 2019
Who are The Works? They are a renowned discount store that stocks everything from toys & crafts to gifts, stationery and books. With genuinely affordable retailing and trust at the heart of everything that they do, customers can enjoy an amazing shopping experience – and have plenty of great products at the end of it, with cash to spare.
Of course, there are plenty of big brands available in any The Works store, and they even produce their very own products, giving each customer a plethora of choice –whether you’re shopping for a birthday, Christmas or even Valentines. Make sure you take advantage of our exceptional voucher codes, promotional discounts and offers.
You can even sign up on the left-hand side of the page to receive fantastic offers from The Works straight into your inbox – meaning that you never miss a deal!
Since its foundation in 1981, The Works has established itself as a high-street regular up and down the country, with over 400 stores operating in the UK & Ireland. Furthermore, as with all good retailers in the 21st Century, it has a fantastic online presence, where you will find unique offers designed to save you time money!
Over the course of a year, the company sell over 40,000 products and they are always introducing new, innovative arts & crafts items so you as a customer will never find yourself bored when visiting The Works. A whopping 22 million customers find themselves in the store every year. Browse their extensive online collection for a fab deal or hidden gem or visit them in store today! You could even make even savings if you use one of our discounts as well.
So who loves a good story then? Whether it’s an adrenaline rushing horror story, a book for young adults, a romantic novel or even non-fiction, (pretty much whatever you prefer to curl up in bed with at the end of the day with)… you will find it at The Works. They specialise in a bargain or heavily discounted books. Stocking all subjects and genres on their shelves. It really is a bookworm’s paradise!
If you are not much of book lover then you can still find what you’re looking for in this popular store, as they also stock great ranges in Art and crafts, stationery and toys. Whether its make-your-own models, paint or just your basic stationary, you will find just what you’re looking for – and many products act as the perfect excuse to keep the little ones busy and creative!
The Works is also renowned for its incredible seasonal products, and whether its Easter, Halloween, Christmas, or another event, you’re sure to get in the holiday spirit when visiting The Works and browsing its fantastic ranges. You can even order their incredibly popular Christmas Guide – which is completely free!
The stores are usually open between the hours of 9 am until 5.30pm on weekdays however some can stay open as late as 8 if they are in outlet or shopping centres. The best way to know for sure would be to have a quick peek on the website before you visit, and you can use The Works’ store locator at any time!
Get hold of the company for any reason using the customer service line on 0121 313 6050, these lines are open Monday to Friday 09.00 - 18.00, Saturday 09.00-17.00 and Sunday 10.00 - 16.00 or simply complete the email form on the website. The Works aims to respond to all enquiries within 48 hours, in order to give you amazing and efficient customer service!
The Works store LTD is registered in England under the registration number 931 3815 35.
Head office Address
The Works Stores Ltd
As The Works pride themselves on offering incredible value for money, they also focus on keeping delivery costs as low as possible. That’s why The Works offer a fantastic free standard delivery service on all orders over £20 – and should your order fall below this price, the cost of delivery is just £2.99. This makes The Works one of the leading competitors on delivery costs on the web!
For your convenience, they also offer a free Click & Collect service, which is perfect for those customers who may live or work near a store. All Click & Collect and delivery services should be expected within 3-5 days of the initial order.
However, should you need your amazing products in a hurry, The Works also offer an incredible Next Day Delivery service that is great value for money at just £6.99. This service can be used on any orders placed before 3 pm, and is perfect for those last minute shopping sprees!
The Works also try and keep you as informed about your order as possible, so you can also track your order via the My Account section of the website once it has been despatched.
Whilst The Works hope that you love your new item(s), they do understand that there are a number of situations in which you need to return your order – and at The Works they attempt to make that as simple and easy for you as possible!
Should you need to return any items, you can do so via a number of different ways, whichever is easiest for you. Firstly, the quickest way to complete a return is to enter any local store, where one of their well-trained and polite team members will be happy to assist you – and you can either receive a full refund or exchange your items for other products of your desire!
Alternatively, should you not have time to pop into a store, you can return your items via post. Simply parcel up your goods with the original documentation and send it back to the warehouse address that can be found on it.
Your item(s) will be refunded using the payment method you used to place your order, the money will appear in your bank account as soon as possible. This may take up to 3-5 working days for the payment to get to your account due to bank processes and procedures.
Why not check out The Works’ various social media accounts? This can often be the quickest and easiest platform for you to contact the company with any complaints or queries that you may have. Social media is also the best avenue in which you can discover the latest products, offers, and news regarding community projects undertaken by The Works. Check them out on the following sites:
You should also check out The Works Blog, which includes a more extensive breakdown of various offers – and even tips on how best to utilise your products. It even interactive videos and articles on various arts and crafts, from designing your own birthday cards, to making mini Christmas trees, to baking cupcakes!
Are you like a number of others who love The Works so much that they keep on returning, again and again? If so, you can get yourself a Rewards Together Card, which allows you accumulate loyalty points with every purchase! It’s really easy to use, and can be obtained in four simple steps:
You will receive an incredible 5 points for every £1 spent – and these can be redeemed at any store or online, which will save you money on great products from The Works. The more you buy, the more you save – it’s that simple!
The Works always strives to reward its most loyal customers, and the Rewards Together Card is just a way they do this.