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About Fireplace World

Fireplace World is the UK's biggest manufacturer of fireplaces and electric fires, with products available in over 50 countries across the world, including Europe, the United States and China. A subsidiary of the Fired Up Corporation, based out of the UK and China, Fireplace World retails a huge selection of the most recognisable brands names in domestic fires, a true one stop online shop for anyone thinking about replacing or installing a new fireplace in their home.

Fireplace World directly manufactures Adam and Aurora brand fireplaces, celebrated the world over for innovation and design, in addition to retailing the latest products from other manufacturers. The first ever glass panel radiator was designed and built by Fireplace World brands, in turn securing the company's place as one of the leaders in the field, and one of the most innovative names in home fittings.

Fireplace World sells a range of solutions, including electric and gas fireplace suites, wall mounted fires and stoves, surrounds and back panels, radiator covers and other accessories, to provide everything you need for kitting out any fireplace. All products are available with a 'Love It or Return It' guarantee, so anything you do choose from Fireplace World is certain to be just what you need.

Fireplace World was founded in 1998, as part of a vision that would see the company establish itself as the leading UK retailer for fireplaces and accessories, both gas and electric. From their physical showroom in Huddersfield, Fireplace World despatches brand new fireplace suites, surrounds and components to homes and offices nationwide, with swift delivery option available, no matter where you are based.

Love it or return it terms and conditions

Fireplace World offer a comprehensive returns policy, aptly named 'love it or return it'. If you're not completely satisfied with your order, you have 14 days of receipt to request a refund or exchange. As long as your goods are in perfect condition and are able to be resold, you can contact Fireplace World via email: customer.support@fireplaceworld.co.uk

Your email should include the order number from your invoice and the full reasons why you wish to return your item. To guarantee a full refund, your item shouldn't have been installed and still in its original packaging. Once agreed upon, Fireplace World will arrange a returns process and refund you within 30 days, including any delivery costs.