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Email me this discountAs one of the most advanced and largest digital communications company within Britain, EE Mobile has taken the industry by storm with their extraordinarily superfast 4G mobile networks, fibre broadband services and state of the art handsets. EE Mobile champions, T-Mobile and Orange plans, giving customers plenty of choice, superior networks, and a top-notch service to match.
As one of the most advanced and largest digital communications company within Britain, EE Mobile has taken the industry by storm with their extraordinarily superfast 4G mobile networks, fibre broadband services and state of the art handsets. EE Mobile champions, T-Mobile and Orange plans, giving customers plenty of choice, superior networks, and a top-notch service to match.
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EE Mobile is the largest mobile network provider in the UK and also offers fixed line and broadband services.
Created in 2010, following the merger of Orange and T-Mobile, the company was initially called Everything Everywhere. In 2012, it rebranded to EE at the same time as it launched its 4G service – in turn becoming the first UK mobile company to offer superfast 4G services. As of this year, the network now has over 27 million customers and 700 stores across the UK. The company operates three brands: Orange, T-Mobile and EE itself.
EE, by the end of 2015, became the first European operator to surpass 14 million 4G customers in December 2015, and now has over 550 shops across the UK employing more than 13,000 employees – all dedicated to finding the best deal for you!
Additionally, network’s 4G coverage reaches 80% of the UK geography, which will extend to 95% by 2020 – meaning that, frankly, no matter where you are, you’ll be in touch.
Get the latest phones by shopping online or by visiting a store. EE offers a great range of phones, tablets and accessories from the big brands, including Apple, Samsung, Sony and HTC, and a choice of different price plans to suit your budget and data needs. EE operates the largest 3G network in the UK and is investing heavily in 4G services. 4G is currently five times faster than 3G, and is great for watching movies, streaming music, or sharing the internet from your mobile.
Switching to EE broadband is easy and, depending on your location, you may be able to upgrade to fibre connection. This superfast service is great for families or households that use a number of digital devices at the same time. If you want to use your devices when you're out and about, EE also offers a range of mobile broadband solutions so you can stream movies or music whenever you want.
The digital era is well and truly upon us. EE's vision is to provide you with the best network and service so you can make the most of your digital life.
There are other exciting perks for EE customers. All customers can get discounted tickets to top events, 2 for 1 cinema tickets and special deals in the EE Film Store.
EE has also just become part of the BT Group, which is the home of BT Sport, BT Infinity, and also the UK’s biggest fixed communications network. This means great deals can be found on BT products for EE customers.
In keeping with company’s trend of collaboration, EE customers can also receive 6 free months of Apple Music – saving you a huge £9.99 per month!
EE sell a whole range of products and packages, from broadband Wi-Fi to tablets and other electrical items.
It is, however, their phones and SIM-only contracts that they are world-renowned for.
Whether you’re an Apple fan, or prefer the feel of a Samsung Galaxy, they have any device that you may desire – and at some of the lowest prices around. They also have a number of deals that are exclusive to EE customers!
EE’s television adverts always cause quite the stir, featuring a number of famous faces such as Britney Spears, Stephen Fry, and Scarlett Moffat. Then there is, of course, one man at the centre of it all – Kevin Bacon.
The star of Footloose, A Few Good Men, and Tremors (to name just a few!) has been the face of EE for the past few years, and central to the company’s success.
Check out one of the Kevin Bacon and EE’s most popular adverts here: https://www.youtube.com/watch?v=JKMdtPCRIdw
Have you recently bought a new handset? Are you stocking up on your old mobiles? Why not sell them and earn a bit of money! At EE Mobile, they provide a service in which you can send any mobile (on any network) to them, in return for cash!
They provide a free pack to allow you to send the mobile via post for free! Yes free! Visit: http://recycle.ee.co.uk/ to get your quote. And if you don’t get the price you were quoted, EE Mobile will return it back to you.
All EE items purchased online or instore are delivered free of charge, either to your home or to an EE store of your choosing for easy collection.
EE like to keep you in the loop, sending you frequent texts regarding the stage your order is at. Should your product be out of stock, EE will inform you of when you should expect to receive it, and then send you a text upon despatch.
SIM-only packages will be delivered to you via second-class mail.
If, for some reason, you’re not happy with your product or EE’s coverage – you can cancel your contract and return your item within 14 days free of charge.
Calls to the returns department can be made Monday – Friday between 9am and 5pm, on 0800 079 0103. Any calls to this number are free from EE & T-Mobile phones.
If returning a purchase made in an EE store, returns will also have to be made instore. To find your nearest EE store, please use the store locator.
EE pride themselves on their customer service abilities, and always answer 100% of customer service calls – the vast majority of which being answered within 30 seconds.
Additionally, over 50% of complaints are resolved within 24 hours, and 89% of those that aren’t are resolved within 48 hours. Ofcom also claims that EE has the fewest complaints in the mobile industry – but EE will always be there if you do have one!
EE has over 11,000 customer service staff across the UK, all working hard to make sure you receive excellent support and advice.
As well as always being on the other end of the phone, EE also over a Live Chat service on their website. This means you can get instant help from an EE specialist on any issue that you may have.
Once you’ve got your fantastic Apple/Samsung/other product – and saved money on it courtesy of EE – you surely will not want anything bad to happen to it. However, we’ve all been there where we’ve misplaced or dropped something valuable!
Should this happen to you… you should make sure you’re covered by EE’s fantastic insurance deals. You can apply for Full Cover (to protect you if your phone is lost, stolen, or damaged), Damage Cover – and these packages can be found for as little £4 a month. This includes next day replacements.
You can add insurance to your package when purchasing or upgrading, or by calling 150 at any point during your contract.
For more terms & conditions around EE’s great insurance packages, look here.
Browse the EE website at any time of day to view the latest phones and price plans.
Find your nearest store here: http://storefinder.ee.co.uk/ee/stores.html
To join EE call 0800 956 6000.
To join Orange call 0800 076 0409.
To join T-Mobile call 0800 956 5042.
Existing EE customers can call 150 from their EE mobile phone for support.
Customer service opening hours: 8am – 10pm Mon to Fri; 8am – 8pm Sat and Sun.
To see the latest updates on products, offers, and EE-related news – why not check out EE’s various social media platforms?
Twitter: @EE
Facebook: https://www.facebook.com/ee
YouTube: https://www.youtube.com/ee
LinkedIn: https://www.linkedin.com/company/ee-uk
You could also sign up the EE Community, where EE customers exchange views on certain packages and products, and you can receive the latest news and information on EE projects.
EE Limited
Company registration number: 02382161
Registered address: Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW
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