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Offers last updated : 23 April 2025
Ends 24 September 2025
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Email me this discountHotels.com is a leading provider of hotel accommodation worldwide, offering booking services through its own network of localised websites and reservation call centres. The company was founded in 1991 by David Litman and Robert Deiner in the United States, as the Hotel Reservations Network. Following a successful growth, the online travel booking company, Expedia acquired the business in 2001.
This major investment saw the business rebrand themselves as Hotel.com and begin trading online. They now offer the choice of over 260,000 hotels in more than 60 countries. Customers can use their intuitive hotel finder tool to find fantastic rates and deals. Their true USP is their unique Welcome Rewards program, giving customers 1 free night for every 10 that they stay. Their booking process has been developed with clear descriptions and nightly room rates, resulting in a simple and stress free reservation process.
Regardless of what your reasons are for needing a hotel, Hotels.com can cater for people travelling abroad on holiday or staying in the UK, as a family or just needing a reservation for a stopover business trip. The range of hotels available to book, span top hotel chains to boutique hotels, making finding your accommodation an easy task. Customers can then filter what kind of room or resort essentials they’d want, from a free breakfast or hotel facilities such as a gym, Spa or even a golf course.
Welcome Rewards terms and conditions
The fantastic Welcome Rewards loyalty scheme comes with a few terms and conditions you need to understand when taking advantage of it. First and foremost, you must be 18 or older and sign up to the scheme with a valid email address.
In order to be awarded an extra night's stay, you'll need to book and stay a collective 10 nights at eligible hotels, giving you one night free to redeem at another hotel. However, you can't collect or redeem nights when you pay using a discount voucher or if your stay is part of a package booking.
Opening Hours and Contact Information
You can contact Hotels.com customer services via telephone on: 0800 783 2390
Company Registration Information
Hotels.com LP is an affiliate of Expedia, Inc. Expedia’s company registration number is 03847519
Lines are open 24 hours a day, 7 days a week.
Head Office Address
10440 North Central Expressway
Suite 400
Dallas
Texas
75231
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